To demonstrate our dedication to this effort, we created a central office of shared services to centralize and standardize programs, increase efficiencies in administration and improve business processes. These efforts have played a strong role in eliminating redundancy and waste throughout the public sector allowing for the most beneficial and efficient use of taxpayer dollars.
We have successfully built new partnerships with 53 municipalities and several counties throughout the state resulting in one of the most far reaching and highly developed shared services programs in the nation culminating in over 300 shared services agreements, millions in estimated savings to taxpayers and over $10.1 Million in new recurring revenue streams thus far. We now are expanding our shared services partnerships with many school boards as well.
The Office of Shared services in
A groundbreaking new Monmouth County shared service which serves to streamline operations and reduce costs in the field of online property tax services, has been recently recognized by one of the most prestigious institutions in the public sector; the Harvard Kennedy School Ash Centre for Democratic Governance and Innovation. They are pioneering our work to increase the efficiency of the property tax administration process. As further evidence of the effectiveness and growing importance of shared services nationally, I am pleased to report we have also been contacted by
Additionally, we continue to see massive growth in our state of the art MOD4 shared service. As one of the fastest growing areas of shared services, with almost 100% participation, we have 47 of 53 municipalities streamlining their assessment operations and saving on administration, time and paperwork costs. This shared service saves approximately 50-65% on the municipalities annual costs.
We are now exploring a pilot program to offer this shared service to other counties throughout
Of course, I can not discuss shared services in
Just as an example,
We are extremely proud of our leadership and the recognition of our successful shared services initiatives in
Specifically, we have launched new technology initiatives to directly meet a timely demand after super storm sandy wherein
While we understand and are fully aware that not every shared service will be a good fit across the board, we remain confident that as stewards of the public’s tax dollars we must and will continue to grow
- Tom Arnone is Freeholder Director, Monmouth County Board of Chosen Freeholders