FREEHOLD, NJ – The Board of Chosen Freeholders today honored 911 dispatcher Christine McCarthy, who is credited with saving the life of a 7-week-old baby.
McCarthy, a public safety telecommunicator with the Monmouth County Sheriff’s Office, answered Christine Doran’s frantic 911 call for help when her infant son, Ryan, appeared to have stopped breathing. After dispatching emergency medical personnel, McCarthy kept Doran calm while guiding her through cardiopulmonary resuscitation. The outcome was positive and the baby recovered.
Although it is rare for 911 personnel to meet the people they help, Doran asked to personally thank McCarthy, who she believes will always be a guardian angel to her family.
“It is comforting to know that in our hour of need there are people like Christine at the other end of the telephone,” Freeholder Director Lillian G. Burry said. “Our 911 operators are well trained to assist residents who need help, and Christine has demonstrated that face very admirably.”
Since 2007, McCarthy has been part of a dedicated team of public safety telecommunicators who serve the county 24 hours a day, seven days a week. Emergency medical dispatchers, emergency communication officers and National Crime Information Computer terminal operators make up the staff of the county’s 911 Communications Center.
Even thought they often deal with life and death situations every day, rarely do they ever learn the outcome of the call.
“These 911 operators are the unsung heroes of this operation and their efforts often go unnoticed,” Monmouth County Sheriff Shaun Golden said. “That’s why it’s important for them to receive the acknowledgment they deserve.”
The Monmouth County 911 Communications Center provides services to 44 municipalities and dispatches for nine police departments, 31 fire departments and 24 first aid squads.
The Board of Chosen Freeholders presented McCarthy with a Certificate of Recognition for her distinguished service and for bringing great honor to herself and to all personnel in the Sheriff’s Office who preserve and protect the lives of Monmouth County residents.