Remember to keep in touch to maximize your assistance

FREEHOLD, NJ – Monmouth County residents who registered with FEMA for disaster assistance and are recovering and rebuilding as a result of Superstorm Sandy need to keep in touch with FEMA.

“Sandy may have hit us more than a year ago, but many residents continue to deal with her remains every day,” Freeholder Director Thomas A. Arnone said. “If, as a result of Sandy, you registered with FEMA, be sure to check and update the status of your application. This is especially important if you have received an insurance settlement.”

Losses not covered by insurance may be eligible for disaster assistance through FEMA. The County reminds residents that they should get in touch with FEMA as soon as they receive their insurance settlement.

Residents who received a letter from FEMA saying that they were not eligible for assistance, may have not have had an insurance settlement factored into the initial application. If you have already filed an appeal of the original FEMA decision, you are entitled to amend your appeal based on the insurance settlement you received.

“When you contact FEMA, be sure to have the registration number FEMA assigned to your application available,” said Sheriff Shaun Golden. “Make sure that you provide current contact information to FEMA to ensure timely delivery of important assistance updates.”

Sandy survivors who registered for disaster assistance before the May 1 deadline may check the status of their applications online at or call the FEMA Helpline, 800-621-3362 from 10 a.m. - 7 p.m., seven days a week. Help is available in most languages.

New Jersey residents with questions about the National Flood Insurance Program (NFIP) and mitigation techniques have a helpline to call to get the most up-to-date information. The NFIP number is 877-287-9804 for people who need information about flood insurance, flood maps or other mitigation topics and issues. Flood insurance policyholders with questions or concerns about their claims may also speak with NFIP specialists.

The flood insurance-mitigation helpline operates from 8 a.m. to 4:30 p.m., Monday-Friday. Additional information is available at