Wind gusts reached up to 83 mph, and the resulting power outage lasted for 12 days. Without my landline phone I would have been stranded. Superstorm Sandy was a devastating storm that destroyed homes and power lines throughout New Jersey. Thankfully, in New Jersey, the telecommunications industry is regulated requiring companies to maintain copper landlines at reasonable prices.
Without this provision, I would not have known if my family was okay. I would have had no assistance if I needed it; more importantly my grandmother would have been utterly alone. Currently, Verizon is refusing to reinstall copper lines in towns worst impacted along the Jersey Shore. AARP opposes this. They do not have approval for this. It is not okay.
Verizon claims that “Voice link” is a great substitute for landline service, but I can tell you that it isn’t. Like wireless service Voice Link will not work during a power outage and costs more than traditional landline service.
Every time it rains I worry for my grandmother. She is a senior on a fixed income who cannot afford to pay more for utilities including phone service which acts as a vital lifeline for her.
Verizon should not be able to make that choice for me or my grandmother.